Stayed one night at Embassy Suites by Hilton Portland Hillsboro on July 4th and had a great experience. The room was spacious, clean, and comfortable. Breakfast was a real highlight great variety of hot and fresh options, well-stocked all morning. Check-in was smooth, location convenient. Exactly what we needed for a comfortable one-night stop, highly recommend for anyone traveling through the area.

I am disappointed with my experience at Embassy Suites in Hillsboro, Oregon. First week of April 2026. I made a trip for the first time with my girlfriend to visit my family in Cherry Grove. During my stay, a cooler containing food was left with the hotel, and when my uncle arrived to retrieve it, some of the contents - specifically the cheese from Tillamook -were missing. We never received a satisfactory explanation as to what happened. Whether it was misplaced, discarded, or taken, the end result was the same: property that had been left in the hotel’s care was no longer there when it was claimed. Management made excuse after excuse for their team, and the teams negligence and blatant dishonesty. What was most frustrating was the lack of accountability and communication surrounding the situation. Guests trust hotels to handle their belongings responsibly, and this experience left me feeling that our concerns were not taken seriously. While the hotel itself was otherwise adequate, this incident left a lasting negative impression. I hope management takes guest property concerns more seriously in the future and improves how lost-and-found items are documented and handled. I learned my lesson, but even the nicest of hotels can have the most dishonest workers. It’s definitely a shake, my head kind of moment. It’s the principal, and the lack of accountability at the end that really breaks my heart. Seemingly seems to be a common thing nowadays.

It's a very clean and nice hotel ...the people are friendly and the pool was so clean and nice I will choose this hotel again !

Discovered a bed bug in my bed in the middle of the night. Squashed it to discover freshly drawn blood. Then had the joy of moving rooms after midnight. Management was apologetic but didn’t sound particularly shocked or surprised, which wasn’t a comforting response. Multiple lights didn’t work in both rooms I stayed in, further suggesting inattentive housekeeping. On checkout I was told a manager would follow up with me, but that call never came. I’m definitely not staying here again!

Very spacious rooms. Comfortable beds. In-room fridge and microwave. Free full breakfast buffet. Safe location outside the city. Slightly more than I wanted to spend on a room for one night, but worth it. Check-in was quick and easy. Front desk staff was friendly and helpful.

Not as described. The pool was empty- we were offered to go next door to shreks pond (no exaggeration this was a pond, green slime color) at the Hilton across the parking lot… when we first arrived the room we entered had a broken thermostat and was about 75 degrees, the entire 2nd floor hallway was stagnant and extremely humid. We called, they offered a swamp cooler, noting they are fully booked. I went down to speak with front desk and got a new room down the hot hallway, with air. Room is somewhat clean, crusty pull out couch, some mold in bath ceiling, blood stain on carpet. Very strange since the lobby is immaculate and very clean. Overpriced by a long shot- fairly quiet, nice staff but not worth the $

Very good location. Was convenient to reach the business meeting location. Entire property is well maintained. Rooms are nice and clean. The bed was very comfortable unlike most hotel beds that are very saggy. The staff was very friendly at the check in as well as in the restaurant. Breakfast had a lot of variety. The made to order items at Embassy Suites is always a great option. The only challenge was that there are no food places nearby for late night. But there are options drivable at 10-15 minute distance. Ample parking but has a daily charge.

I recently stayed at the Embassy Suites in Hillsboro, Oregon and booked my room directly through the Hilton app as a Hilton Gold member. While the hotel itself is newer and the rooms are decent, I was very frustrated upon arrival to learn there is a $12 per night parking fee. This is not a resort or downtown hotel with limited parking—it’s a regular hotel with a standard parking lot, and the property was not crowded. When I questioned the fee, the front desk staff said it was listed on the website. I went back and checked both the Hilton app and the Embassy Suites website and could not find anything clearly stating there was a parking charge. I understand $12 isn’t a huge amount, but being surprised with an extra fee at check-in is frustrating, especially when it wasn’t clearly disclosed upfront. My sister has her own room but we only had 1 share vehicle and they tried to also charge her the $12 fee, which added to the disappointment. Overall, the hotel itself is fine, but the lack of transparency around the parking fee really impacted my experience. This should be much more clearly communicated before guests arrive.

Loss of one star for the black mold on the bathroom under-mount sink that the hotel couldn't address while I was there. Hopefully they will correct it for the next guest. That said, this was an excellent choice of hotels for my needs. Great food at the bar, awesome bartender, cook to order omelets for breakfast, every staff member was friendly, helpful, and professional.

Some Gym equipment is broken. Hidden parking fees you don’t know about through Concur travel site. WiFi seems more spotty than other hotels. My main complaint is with the Cleaning staff; they tried to enter the room on my last morning even though there is a Do Not Disturb Sign on the door; I refuse to leave a final tip if you cannot follow your own signs and leave people alone before they leave. You MUST follow the sign on the door if it is not yet 11:00 check out time. Its rude behavior to enter the room! On top of this, the cleaning staff took cash from my room (I assume they thought it was a tip) even though I did not say it was a tip for them. Is clean and nice looking other than those issues. Staff is friendly. Breakfast is great. But you all need to get your cleaning staff on a shorter leash. No knocking and entering if there is the sign on the door---EVER.