Holiday inn on a corporate level, it doesnt matter what holiday inn i stay at, this corporation always mistakenly auto charges my card ridiculous high amount of fees and it takes days later to get the money back in to my bank account, theres no reason this should be an issue at every holiday inn, its honestly a giant corporate scam to charge folks bank accounts the way they do for fees, I definitely believe they're preying on people who have too much money to notice anything missing, this holiday inn specifically charged me $700 for one of my weekly stays when it was already covered by points then proceeded to charge me $150 dog fee everyday for multiple days straight for some reason. Breakfast also use to be free to customers when i grew up as a kid, not sure what made that change. Now its a whopping $16 for a basic continental breakfast buffet. The service is great and all but its overshadowed by this constant nonsense of being overcharged on fees without any warning, I shouldnt have to check my bank everyday to make sure they didnt mistakenly charge me again, I had to transfer all my money out my primary bank account so they wouldnt be able to keep taking money. This is ridiculous, i also am not a fan of the grass being watered during this insane drought, i watched the grass they constantly watered every night start to die anyway cause the drought is so bad, and there's never any accommodation at any holiday inn when they hit you with the mistake charges, just a sorry and told you gotta wait x amount of business days to get your money back, this economy is not in good enough shape to be doing this to the customers

This hotel is very nice; beds and rooms are great. It’s modern and has lots of parking/great location. The shady false marketing is my issue. It’s not listed anywhere on the site legally they are supposed to include all fees in the price (basically whatever you see add $10). It’s a pure money grab just a normal lot no gate no security nothing. It’s not downtown Portland. Last year no charge now it’s $10. They try to be all sly about it; my front agent said it very quietly and it was almost like an after thought. I was like wait a minute there’s a $10 charge what’s next you going to charge for towels or the internet too (breakfast is now $16). I get covid changed how hotels do business yet nickel and diming is deceitful and wrong particularly when you are not up front. So just a word to the wise whatever the price online is that’s not accurate add $10 or go somewhere where there is “actual free parking”.

Great hotel located near the Hillsboro airport, Nike, Intel, and other prominent destinations. Booking was very easy through IHG's app and pricing was transparent. Our beds were comfortable and everything was very clean, including our bathroom, the pool room, and gym room. They always had free coffee, tea, and water near the elevator for guests and the towels never ran out in the pool room, which was great. Their dining area is very spacious with ample seating, too! The hotel staff were all super friendly and check-in/check-out was smooth and easy; if you have the app, you can check-out there and be on your way. There were only a couple sticky points for us. When booking the room, the listing for our king bed and standard sofa bed room states it accommodates four people. Unfortunately, the sofa bed was smaller than what is typical of a sofa bed size, which is a full size; this was a twin size. Had that been mentioned on the website, I would have tried for a different room type. We made it work, though! If you travel with little kids are okay with having an extra person in the king bed, it's probably fine. Another consideration is the bathroom door in our room was a sliding barn-type door without a locking mechanism. If you prefer a locking bathroom door, this may bother you. Finally, the last thing I'd say you need to be mindful of is that you pay for parking in their lot and the breakfast is not included with your reservation. Overall, this hotel was central to where we visited around Hillsboro and we really enjoyed our time. I'll likely book here again!

A welcoming mood wraps around you almost instantly, before the true charm of the place has fully registered. The arrival feels sincere and expertly paced, the menu is tight without ever seeming sparse, and the room holds a quiet stillness that leaves the outside noise behind. No single element tries to steal the spotlight, yet all the pieces connect so effortlessly that getting comfortable happens in a flash and walking out the door feels surprisingly tough.

Stayed at this beautiful hotel for the weekend and it was an amazing time, Ms.Ekimoto made our stay even more special with the great costumer service her and her team provided. It was definitely a busy weekend with the youth teams here but we did not feel left out. Folks the pictures don’t do it justice this is truely a beautiful place. We will be back.

Very happy with our experience here! Staff was very friendly and very helpful. They upgraded our stay without charging due to short notice issues that arose and even waived our parking fee. Very appreciated and the ladies up front were extremely kind. Jessica at the Breakfast station was also fantastic and I have to give her a shout out for how wonderful her service was the 2 days we stayed but also for how she handled and extremely rude customer. Her professionalism and kindness during that interaction we watched was impressive and she continued to maintain service for everyone else. We really appreciated the hospitality and will be recommended this hotel to others.

Stayed two nights here and the room Mr. Sean Supnet chose for us was very comfortable!! You can tell a lot about a place by how clean and well kept the bathroom is, and I can say it was it was the nicest hotel I have ever stayed in! The AC/heater was working well, the adjustable lighting was cozy, bed and pillows were soft that i fell asleep in few minutes… The room also had everything I needed for a short stay: hair dryer, microwave, fridge…etc. I also enjoyed the all you can eat buffet breakfast there at the nice lobby with great lighting! Thank you so much, would definitely come back the next time I travel here

Definitely a mixed bag staying here. Rooms are pretty clean and quiet but the bathroom floors are past their expiration date. They charge $10 a night for parking even if you book 3rd party and they don't tell you about the charge. Good quiet location but no free breakfast. Front desk staff have all been friendly but I think I'll find a different place next time I'm in the area.

Initial stays were good but lately experiencing bed bites and found upside down live roach on the ac unit. Laptop safe was not working, didnt fix the battery after multiple requests. Room was not made after requesting at the front desk too. Otherwise, quiet and clean among other hotels in hillsboro-beaverton area. Reasonably priced with nice location close to restaurants, intel, nike. Staff is very curteous. Might change hotels though if I keep experiencing above issues.

Beautiful place to stay, I came here with my mom to visit family and the service was above and beyond. Very modern, there’s a gym and little office space to work in the lobby if you need. The rooms were nice although they don’t have tubs. And the pool/hot tub is out of order right now. The breakfast was good, all you can eat! The lady who serves breakfast was very nice and attentive. There’s a bar and grille with two ladies that served us with smiles and good food. Four star only because the lady in the morning has a lot of attitude, my mom said she isn’t very nice with her words, said that needs some work. Other than that the front desk service was amazing, grace is very professional and easy to talk to. Also, there’s so many restaurants around you will never run out of options. If youre looking for a place to stay for a few days, I recommend this one!