We arrived February 28th and was told our room was ready. We went up to the room to find dirty towels full garbage can. It was gross. When we went back to the front desk they apologized and sent someone to clean it. They said the floor had been closed for a week so the system showed the room as ready. We returned a couple hours later went back to the room, to find ants on the bathroom floor. My mother in law pulled back the covers on one of the beds to find a dead beetle looking bug in the bed. We immediately gathered our things and checked out. When we told the front desk they didn't even blink an eye or send anyone to the room. I guess for $400 room my expectations were a little higher than what we found. And now several phone calls later we are still trying to get our money back. I would seriously sleep in the car before ever staying at an Embassy Suites again...

Dated and somewhat neglected property with several issues on cleaning... below what we've come to expect from other embassy suites and in this hotel category at a high price point. Pet hair everywhere when we checked into our room and no daily housekeeping or new towels or garbage removal unless you specifically ask. Only bright spot at breakfast were made to order eggs, otherwise a pretty poor buffet. The staff we encountered were mostly fine, a few pretty disinterested but a couple really good too. On the positive side, very large rooms and comfy beds. Overall, not a pleasant stay plus poor value - you can get a nicer, clean room and amenities even going down a star at nearby properties and pay much less or stick in this category and get much more comfort, so that's what I'll do next time.

This hotel has it all- great locatio, comfortable rooms and wonderful atmosphere. Located near to a big mall close to main road, each room is actually a mini suite with a guest room and a bedroom, with facilities. Breakfast with huge selection and e ending reception that let you mingle with others. Fully recommend it.

We enjoyed our stay. Professional and courteous service. Nice and well maintained rooms. Wonderful lounge and dining experience. Recommended for anyone interested in above average accommodation.

Needed a quiet place to work and found a great room! Fast WiFi, easy to set up my remote workstation with power and communications. An awesome breakfast and a nice wind-down at the end of the day. I will be back!

The front desk staff was super nice and dressed very professionally. The hotel is very clean and had a great vibe going on. Great location and the bar staff was very friendly and helpful. The decor is very elegant and eye catching. I am really glad I decided to stay at this establishment. See you guys next time I'm in town. Xoxoxo

We stay here every December. The staff is friendly and helpful. They have a complimentary gift wrapping station and the made to order omelets are amazing. The rooms are very spacious and clean.

The pool and hot tub closes at 9: 00pm so I'm paying all this money to stay at a hotel and can't use the pool in hotel hot tub ???. Adults should be able to use it 24 hr. There is no reason not too. It's not like you have a life guard on duty ... The food in the morning was good there was a lot to check out

I am a Diamond member with Hilton Honors and have stayed at quite a few Embassy Suits and i have to share that this location is the best! The cleanest, best maintained property i have ever stayed at. The staff was also Amazing: Cassie at the front desk is such a happy spirit who gave us extra care, the bed was too soft and she changed our room for one with a firmer bed. We slept well thanks to her! Our amazing server Chris in the restaurant was so kind and engaged us with his knowledge of the area. The rest of the restaurant and bar staff were all professional and kind. The food at the restaurant was excellent, we will be back for dinner the next time we arrive. On our final day the property was at the start of a business convention. Extra staff was ready in the lobby to accommodate the new guests like bellboys of old, ready and waiting to assist guests with the luggage. This shows a higher level of service, and it was nice to see.

I've stayed here for business many times over the years, and have always had a five star experience. The staff is always cheerful, and responsive to any issues if they arise. The restaurant is excellent, and I don't ever feel the need to find meals elsewhere. The breakfast is fantastic and the evening reception is such a great amenity. I've enjoyed the facility so much, that we have returned for several family events in the area.